Think Kleenex box.

Imagine the information you’re getting from a colleague, friend, or even an institution is a Kleenex box. How you receive that box of tissues makes all the difference.

You can:
• Grab the box out of their hands and clobber yourself over the head with it.
• Volley the box back at them without even taking the time to look at it.
• Hold onto the box for all it’s worth and never let it go
• Take the box and use every last tissue wiping away your endless stream of tears

OR You can:
•Accept the box. Look through it. Select the most helpful tissues and graciously hand the rest of the box back to the giver.

You pick.